Customer Service

Our customer service is available on weekdays from 08:00 to 18:30. For support requests, click the Support button located at the bottom right corner to submit your request.

How can I submit support requests regarding my order?

After logging into your account on our website, click on the My Account section in the upper right corner to perform the following actions:

• You can easily view the production and delivery status of your product in the ‘My Orders’ section.
• If it has been less than 3 days since the order date, you can submit a cancellation request.
• You can update your personal information.
• You can view your discount coupons.
• You can view your favorite products.
• You can update your announcement preferences for campaigns.
• You can view your invoices related to your orders.

For other inquiries, you can submit your request here. You can also reach our customer service on weekdays between 08:00 – 18:30 at 0224 723 43 40.