Customer Service

Our customer service is available every weekday between 08:00 – 18:30. For your support requests, you can submit your request by clicking the Support button at the bottom right.

How can I submit my support requests regarding my order?

After logging in on our website, in the upper right My Account By clicking on the section, you can perform the following actions;

  • You can easily see the production and delivery process of the product in the 'My Orders' section.
  • If 3 days have not passed from the date of ordering, you can submit a cancellation request.
  • You can update your personal information.
  • You can view discount coupons.
  • You can view your favorite products.
  • You can update your announcement preferences for campaigns.
  • You can view the invoices for your orders.

For other transactions from here You can submit your request. You can reach our customer service on our phone number 0224 723 43 40 between 08:00 – 18:30 on weekdays.